Privacy Policy

For what purposes we can use your personal data?

Customer service: we use your Personal Data for customer service purposes, including answering your questions. This process usually involves the use of certain personal contact information and information related to the reason for your question (e.g. technical question, product/service question/complaint, general question, etc.).
Contests, marketing and other promotions: with your consent, we use your Personal Data to provide you with information about products or services (e.g. communications or marketing campaigns or promotions). This can happen through means such as email, advertisements, telephone contacts and postal mail. Some of our campaigns and promotions may be carried out on third-party websites and/or social networks.

Social Media: we use your personal data whenever you interact with third-party social networking features such as "Like" functions to show you ads and communicate with you on social networks. You can learn more about how these resources work by checking their third-party social network settings.

Personalization (offline e online): with your consent we use your personal data:

  1. to analyze your preferences and habits;
  2. to predict their needs based on the analysis of their profile;
  3. to improve and personalize your experience on our websites and apps;
  4. to ensure that the content of our website is optimized for you and your computer or device;
  5. to allow you to participate in interactive features.

Other general purposes:  we use your personal data for other general commercial purposes, such as conducting internal marketing and demographic studies, as well as for assessing the effectiveness of advertising campaigns.

Legal reasons or merger/acquisition: in the eventuality that PYTHAGORAS or its assets are acquired by or incorporated into another company, including insolvency reasons, we may share your personal data with any of our legal successors.

Legal Information on Data Protection

At PYTHAGORAS we are aware that the use of your personal data requires it to be processed consciously and on the basis of a relationship of trust.

We respect your privacy and process your data in close compliance with the legislation in force. This page gives you information about our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

The General Data Protection Regulation - Regulation 2016/679 of 27 April considers that personal data are "information relating to an identified or identifiable natural person ('data subject'). It’s considered a Singular Person, one who can be identified, directly or indirectly, by reference to and identifier, as such a name, na identification number, location data, electronic identifiers or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person, shall be considered identifiable." 

How do we keep your personal data safe?

We are committed to ensuring the protection of the security of personal data made available to us, having approved and implemented rigorous technical and organizational measures in this matter. Compliance with these rules is an obligation for all those who access them.

  1. Restricted access to your personal data;
  2. Encrypted data transfer;
  3. Storage of personal data in an encrypted form;
  4. Protection of information technology systems through firewalls;
  5. Permanent monitoring of access to information technology systems, preventing, detecting and preventing misuse of your data.

How can you access, change, rectify your personal data or withdraw your consent?

At PYTHAGORAS we guarantee the means to allow you, as the Data Holder, to access your personal data. If you wish to access your personal data, please contact

The Data Holder has the right to request, at any time, the rectification of their personal data with the data protection officer

The Data Subject has the right to withdraw, at any time, the consent or request the deletion of their personal data from the data protection officer

We inform that you have the right to press any complaint to the supervisory authority - National Data Protection Commission, Rua de São Bento, nº 148, 3º, 1200-812 Lisboa, Tel. +351213928400, Fax. +351213976832; email:


Children’s Privacy

Our Service is not addressed to children under the age of 16 ("Children"). Children's data is only collected with the permission of the holder of parental responsibilities, so we do not knowingly collect personally identifiable information from children. If you are the parent owner or guardian, and are aware that your child or guardian has provided us with personal information, please contact your data protection officer

If we become aware that we have collected Personal Information from children under the age of 16 without their consent, we will immediately take steps to remove that information from our servers.

How long do we keep your personal data?

When there is no legal obligation to retain personal data, your personal data will be retained for as long as necessary for the purpose for which it was collected, after which it will be anonymized or destroyed.

Within the purposes described in this Privacy Policy, your personal data will be retained for up to a maximum of 12 months from the last contact made.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will let you know any changes by posting the new Privacy Policy on this page.

Contact us

If you have any questions regarding the use of your personal data, you can contact our Data Protection Officer at the following email address:

28th of October 2022


PYTHAGORAS uses its own and third-party cookies in order to improve your online experience by analyzing data about browsing on your website.

Definition and function of Cookies

What are cookies? A cookie is a file that is downloaded by your computer, mobile phone or other equipment (later referred to as equipment) when you access our website. The cookie allows us to store and retrieve information about your browsing habits, namely the number of pages you visit, the language used, identify the place from which you access, the frequency and number of visits, the duration of the visit, the browser or equipment with which you visit the website.

Renewal and elimination of Cookies

All browsers allow the user to accept, refuse or delete cookies by selecting advanced browser settings. You can set cookies in the "options" or "preferences" menu. Please note that by disabling cookies, you may prevent some web services from working properly and may partially or totally affect your browsing of the website.

You can configure your browser so that cookies are not stored on your hard drive or that previously archived cookies are deleted.

For more information on how to set up your internet browser, please refer to the instructions on blocking and deleting cookies in your browser's help function or contact the manufacturer of your software directly.


Cookies de Terceiros

Supplier Cookies Expiry Purpose of the Cookies
Google _ga
2 years
24 hours
1 min
Cookies associated with Google are used to track visits and session times to the PYTHAGORAS website for statistical and advertising purposes.
Hotjar _hjIncludedInSample session The cookies associated with the Hotjar service are used to analyze the use, time of each session and visits to the PYTHAGORAS website.
Zotabox _ZB_STATIC_DR_widgetsUpdateTime,

1 year


The cookies associated with the Zotabox service are used for the correct functioning of the Chat Messenger available in the bottom right corner of the PYTHAGORAS website.

Cookie policy update

The cookie policy may be changed at any time in accordance with the new GDPR, and we advise you to check its content regularly.

Links to other websites

Our online services contain links to other websites. The data protection notices presented herein only apply to our website. Please check the data protection policies of linked sites. We assume no responsibility for third-party content made available and specially identified through links. Only the owner of the linked website is responsible for illegal, incorrect or incomplete content, as well as for damages arising from the use or non-use of the information. PYTHAGORAS is only responsible for the contents of third parties, when it is aware that it has potentially illegal or illegal content, and that it is technically possible and feasible to prevent its use.

By using our platform, your agreement to our Privacy Policy will be implied.

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